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Services

The Americana at Brand proudly offers an array of five-star services to ensure every visit is an enjoyable one.
For any assistance, please visit Caruso Concierge or call us at 818.637.8982.

PREMIUM GIFT BOXES

You’ve found the perfect present, now wrap it with love with our premium Gift Boxes, available at Caruso Concierge in two ready-to-gift sizes (medium: $8 and large: $10). Each comes with a card & envelope, tissue paper, and your choice of a red or silver ribbon.

BELLMAN SERVICE, PACKAGE ASSISTANCE AND HANDS-FREE SHOPPING

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

RESTAURANT AND TRAVEL RESERVATIONS

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

ASSISTANCE WITH CONCERT AND EVENT TICKETS

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

POSTAGE, MAIL, SHIPPING AND DELIVERY ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

SHOPPING AND REGISTRY ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

STUDIO SERVICES ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

CUSTOMIZED EVENT PLANNING

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

STROLLER, WHEELCHAIR, UMBRELLA AND CELL PHONE CHARGER RENTALS

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

Union Bank® ATM

The Union Bank® ATM is located near The Grand Lobby, near Caruso Concierge.

Union Bank® offers a full spectrum of financial products and services to consumers, small and large business, public entities and non-profits through a network of over 340 consumer banking branches in California, Oregon, and Washington. Additionally, through The Private Bank, it offers a variety of comprehensive and customizable wealth management services.

FOREIGN LANGUAGE AND TOURISM ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

NOTARY SERVICES

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

PET POLICY

We are a pet-friendly destination and welcome all of your canine friends.

Gift Cards

Gift cards are available in amounts ranging from $20 to $1,000. They can be purchased at Caruso Concierge in the Grand Lobby.

The Americana at Brand AMEX Gift Card

The Americana at Brand American Express(R) Gift Card is redeemable nationwide, virtually everywhere American Express(R) Cards are accepted. Our Gift Cards make a perfect gift for corporate incentive programs and special holidays.

Use Gift Card only at U.S. merchants that accept American Express® Cards, except for recurring payment. No ATM use. Funds do not expire. Not redeemable for cash, except where required by law. Additional limitations apply. See Cardholder Agreement for complete details. Gift Card is issued by American Express Prepaid Card Management Corporation (PCMC). PCMC is licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913823.

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Valet Parking

Valet parking services are now available daily with updated health and safety measures.

Hours
Sunday – Thursday: 10AM – 8PM
Friday & Saturday: 10AM – 9PM
Christmas: Closed

Located on Caruso Avenue off Brand Boulevard.

Rates
First Hour: $12.00
Each Additional 30 Minutes: $2.00
Daily Maximum (5 hours): $30.00

For your health and safety, we have implemented the use of the following: key bags, UV sanitization boxes for each set of keys, seat covers, gear shift covers and steering wheel covers.

Each valet attendant will be equipped with gloves, a mask and a face shield.

Car Wash

Get the perfect shine with any one of
our luxurious car wash services.

Simply leave your keys, enjoy your shopping experience,
and we’ll have it ready for you when you return.

LUXURY • $40
Includes:
Hand wash
Interior vacuuming
Interior wipe-down
Quick Detailer
Window cleaning
Tire dressing

ENHANCE • $65
Includes Luxury package +
Ultimate quick wax
Aromatic essence (by request)

RENEW • $199
Includes Enhance package +
Exfoliating treatment
Carnauba hand wax

THE AMERICANA • $299
Includes Renew package +
Single stage polishing
Interior spot cleaning
Interior conditioning

 

Fuel Up with Fuelster

Fuelster offers on-site refueling for your vehicle, so you have more time to shop, dine and soak up the sunshine.

Learn More

Family Amenities

Family Lounge

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.