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Services

The Americana at Brand proudly offers an array of five-star services to ensure every visit is an enjoyable one.
For any assistance, please visit Caruso Concierge or call us at 818.637.8982.

PREMIUM GIFT BOXES

You’ve found the perfect present, now wrap it with love with our premium Gift Boxes, available at Caruso Concierge in two ready-to-gift sizes (medium: $8 and large: $10). Each comes with a card & envelope, tissue paper, and your choice of a red or silver ribbon.

BELLMAN SERVICE, PACKAGE ASSISTANCE AND HANDS-FREE SHOPPING

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

RESTAURANT AND TRAVEL RESERVATIONS

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

ASSISTANCE WITH CONCERT AND EVENT TICKETS

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

POSTAGE, MAIL, SHIPPING AND DELIVERY ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

SHOPPING AND REGISTRY ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

STUDIO SERVICES ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

CUSTOMIZED EVENT PLANNING

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

WHEELCHAIRS, CELL PHONE CHARGERS AND UMBRELLAS

Caruso Concierge provides complimentary wheelchair and cell phone charger (ages 18+) rentals. To arrange, please visit the Caruso Concierge desk with a valid photo ID and debit/credit card. Guests will not be charged as long as items are returned at the end of their visit. Umbrellas are available for purchase at $25 each (tax not included).

Union Bank® ATM

The Union Bank® ATM is located near The Grand Lobby, near Caruso Concierge.

Union Bank® offers a full spectrum of financial products and services to consumers, small and large business, public entities and non-profits through a network of over 340 consumer banking branches in California, Oregon, and Washington. Additionally, through The Private Bank, it offers a variety of comprehensive and customizable wealth management services.

FOREIGN LANGUAGE AND TOURISM ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

NOTARY SERVICES

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

PET POLICY

We are a pet-friendly destination and welcome all of your canine friends.

Gift Cards

Gift cards are available in amounts ranging from $20 to $1,000. They can be purchased at Caruso Concierge in the Grand Lobby.

The Americana at Brand AMEX Gift Card

The Americana at Brand American Express(R) Gift Card is redeemable nationwide, virtually everywhere American Express(R) Cards are accepted. Our Gift Cards make a perfect gift for corporate incentive programs and special holidays.

Use Gift Card only at U.S. merchants that accept American Express® Cards, except for recurring payment. No ATM use. Funds do not expire. Not redeemable for cash, except where required by law. Additional limitations apply. See Cardholder Agreement for complete details. Gift Card is issued by American Express Prepaid Card Management Corporation (PCMC). PCMC is licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913823.

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Valet Parking

Valet parking services are now available daily with updated health and safety measures.

Hours
Sunday – Thursday: 10AM – 8PM
Friday & Saturday: 10AM – 9PM
Christmas: Closed

Located on Caruso Avenue off Brand Boulevard.

Rates
First Hour: $12.00
Each Additional 30 Minutes: $2.00
Daily Maximum (5 hours): $30.00

For your health and safety, we have implemented the use of the following: key bags, UV sanitization boxes for each set of keys, seat covers, gear shift covers and steering wheel covers.

Each valet attendant will be equipped with gloves, a mask and a face shield.

Car Wash

Get the perfect shine with any one of
our luxurious car wash services.

Simply leave your keys, enjoy your shopping experience,
and we’ll have it ready for you when you return.

LUXURY WASH • $40
“An Experience”

  • Exterior Hand Wash
  • Exterior Windows Cleaned
  • Quick Detailing Spray
  • Wheel Faces Cleaned
  • Tire Dressing

1.5 – 2 HOURS
Quick Turnaround (Less Than 1 Hour), Add $25

ENHANCE • $65
“Elevate the Look”

  • 100% Hand Wash
  • Windows Cleaned In and Out
  • Interior Wipe-Down
  • Interior Vacuum
  • Quick Detailing Spray
  • Wheels Degreased and Cleaned
  • Tire Dressing

Add Ultimate Spray Wax for $25
1.5 – 2 Hours

RENEW • $199
“Refresh”

  • 100% Hand Wash
  • Windows Cleaned In and Out
  • Interior Wipe-Down
  • Interior Vacuum
  • Exfoliating Clay Removes Contaminants
  • Hand Wax Adds Shine and Smoothness
  • Wheels Degreased and Cleaned
  • Tire Dressing

Add 3-Month Ceramic Sport Coating for $150
2 – 3 Hours

INTERIOR DETAIL • $399
“Enjoy the Clean”

  • Enhance Package +
  • Carpets, Seats, Seat Belts Shampooed
  • Air Vents and Headliner Cleaned
  • Deodorizing / Sanitizing Fog Applied
  • Interior Conditioner Cleans and Protects

Special Circumstance? See Attendant.
4 – 5 Hours

EXTERIOR DETAIL • $499
“Bring Back the Shine”

  • Renew Package +
  • Bug and Tar Remover Treatment
  • Single-Stage Machine Polish
  • 3-Month Mirror Glaze Paint Sealant
  • Wheel Faces and Barrels Degreased and Cleaned
  • Headlight Restoration and Sealant

Add Water Spot Removal Starting at $150
5 – 6 Hours

THE AMERICANA • $999
“Best of the Best”

  • Renew Package +
  • Interior Detail Package
  • Exterior Detail Package
  • Most Scratches Removed or Minimized
  • Paint Swirls Removed or Minimized
  • Tree Sap Removal

Add Oohs and Aahs, Complimentary
8 – 10 Hours

 

Fuel Up with Fuelster

Fuelster offers on-site refueling for your vehicle, so you have more time to shop, dine and soak up the sunshine.

Learn More

Family Amenities

Kids Club

Every Tuesday on The Green | 10AM & 11AM

Kids, parents and caregivers are invited to experience a weekly dose of fun, featuring live music, storytelling, puppet shows and so much more!

Availability is limited — please RSVP

Please maintain proper physical distancing.
 
RSVP
 

Family Lounge

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.